Dear BitForex users,
To provide a more stable trading system and a better user experience, BitForex will have a trading system upgrade and maintenance on February 1st, 2021 at 09:00(GMT+8). This upgrade will last about 8 hours and all exchange functions will not be available during this time period.
During this time period, BitForex users should notice:
- Both the mobile app and the web page will be upgraded;
- All trading function will be affected and users can continue to use this function;
- API trading is not available during this upgrade;
- All Spot and Perpetual Contract Trading unfilled orders will be automatically revoked and all relative assets will automatically return to your account;
- Transfer between accounts to all the other accounts will NOT be available;
- Open positions on the Perpetual Contract Trading will not be affected, we recommend users to take relevant actions if you wish to keep your position to avoid any unwanted losses;
- Transaction history and balance history can be viewed within 7 business days after the upgrade.
If you have any further questions, please contact our customer service. We apologize for the inconvenience this may cause. Thanks for your support!
BitForex Team
2021/01/26
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