Dear BitForex users,
We regret to notify a small group of users’ deposit address has been duplicated with another user on BitForex due to a system error from the recent ERC-20 wallet upgrade.
- ERC-20 Wallet Upgrade Announcement : https://support.bitforex.com/hc/en-us/articles/360048258692
The affected users list is as below:
24**302
24**217
24**292
24**270
24**146
23**761
24**163
24**907
24**983
24**941
24**290
24**411
24**295
24**244
21**191
22**184
22**209
22**117
22**938
23**269
23**340
24**502
24**673
24**209
24**358
24**065
24**519
24**663
24**825
24**594
24**597
24**971
24**291
24**339
24**344
24**348
24**354
24**358
24**396
24**407
24**410
24**416
24**422
24**427
24**428
24**435
24**436
24**441
24**442
24**443
24**448
24**703
Please DO NOT make any deposits into your current address since it will be reflected to another account.
All accounts above are currently locked. Please contact the customer support team to let us know you are aware of this error and let us unlock your account.
Please create a new ERC-20 address after your log into your account.
We apologize for the inconvenience and thank you in advance for your understanding.
IMPORTANT NOTICE: This procedure DOES NOT require any fees, please DO NOT pay anyone for this service.
BitForex Team
2020/8/28
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