Dear BitForex users,
To provide a more stable trading system and a better user experience, BitForex will have a trading system upgrade and maintenance on February 1st, 2021 at 09:00(GMT+8). This upgrade will last about 8 hours and all exchange functions will not be available during this time period.
During this time period, BitForex users should notice:
- Both the mobile app and the web page will be upgraded;
- All trading function will be affected and users can continue to use this function;
- API trading is not available during this upgrade;
- All Spot and Perpetual Contract Trading unfilled orders will be automatically revoked and all relative assets will automatically return to your account;
- Transfer between accounts to all the other accounts will NOT be available;
- Open positions on the Perpetual Contract Trading will not be affected, we recommend users to take relevant actions if you wish to keep your position to avoid any unwanted losses;
- Transaction history and balance history can be viewed within 7 business days after the upgrade.
If you have any further questions, please contact our customer service. We apologize for the inconvenience this may cause. Thanks for your support!