How can I place a market order?
1. You can open a position with one click by clicking the "buy" and "sell" button at the top left.
2. Right-click on the trade page - Click "New order" - Select "Market Execution" in the order type, and then click "Sell/Buy" to open a position.
How can I create a pending order?
First, right-click on the trade page - Click "New order" - Select "Pending Order" in order type - Select pending order type and fill in your pending order price, and then click "Place" to complete a pending order.
Why can't I place an order?
Always check whether your internet connection is working. You cannot place an order when the market temporarily closes for a certain product or when the market closes. Please contact our online customer service for further assistance.
Why is a product displayed in "disabled"? Why is it not possible to trade?
Trading hours for different financial products are different. If a product is highlighted in grey or cannot be traded, it may be because the market for that product is closed. For each product's trading hours and holiday arrangement, please refer to the "Specification" on BitForex MT5 and announcement on the official website.
Why my pending order was not executed at the price I specified?
Only when the market price reaches your present limit price and when your account has sufficient assets will your limit order be executed. When the market is highly volatile, market quotes may skip your preset limit price.