Dear BitForex users,
To provide a more stable trading system and a better user experience, BitForex will have a major Spot Trading system upgrade and maintenance at 06:00 on 10/01/2019 (GMT+8). This upgrade will last about 4 hours and Spot Trade will not be available during this time period.
During this time period, BitForex users should notice:
- Both the mobile app and the web page will be upgraded;
- Perpetual Trading will NOT be affected and users can continue to use this function;
- All Spot Trading orders will be automatically revoked and all relative assets will automatically return to your Spot account;
- Deposit and withdrawal might be affected so please be patient during this period;
- Transfer between Spot account and Perpetual account will NOT be available so we suggest you to transfer enough position margin before this upgrade;
- Mobile app should be re-downloaded after the upgrade;
- BitForex will adjust the account structure after this upgrade. More info about account structure, click here.
- Transaction history and balance history can be viewed after the upgrade.
If you have any further questions, please contact our customer service. We apologize for the inconvenience this may cause. Thanks for your support!
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