Dear BitForex user,
If you need to "Unbind SMS Auth", please read the information below and submit a request with relevant information uploaded in the attachment:
- The screenshot of the SMS code Google verification code record;
- Fill out your "Asset Info" includes Token/Coin types and amount.
- (e.g.: I have 0.1 BTC and 100 USDT in my account, etc.)
- The latest "Deposit or Withdrawal" record. (Include time, token/coin type, amount)
- (e.g.: I deposited 100 ETH on 2019/06/20 21:00 GMT+8 or I withdrew 0.5 BTC on 2019/06/21 22:00 GMT+8, etc.)
- The latest trading record includes trading pairs, time and price.
- (e.g.: I bought 1 BTC via BTC/USDT trading pair at the price of 8,000 USDT, etc.)
- A self-portrait photo of hand-held ID card with written notes: To BitForex, I will take all responsibilities once unbinding the phone number of my account, plus date and signature. (As shown below)
I understand, Submit the unbinding request now
(We will contact you by email within 1-3 business days)
Any question? Online Customer Service