In order to provide you with better service, BitForex decides to adjust the customer service time from January 28th, 2019 (GMT+8). During the period from 24:00 to next day 8:00, the online customer service channel will be closed. If you have any problem, please submit a request ticket. Our customer service staff will respond you within 24 hours. The ticket request system can deal with large access volume, it also provides clear problem classification and accurate positioning. Each classification problem has a customer service staff who is responsible for accepting the problem so that the problem can be solved quickly and the work efficiency will greatly be improved.
Customer service channels:
- Submit a request (7x24h): https://support.bitforex.com/hc/en-us/requests/new
- Online customer service (8:00-24:00): https://qiyukf.com/client?k=7a3d340699ef7ed8dc8d8e972d5f1788&u
If you have any questions or suggestions about service time adjustments, please contact [email protected] (feedback).
Thank you for your support of BitForex!